I signed up for what I thought was a simple €1 payment to access 1 apartment listing for three days, only to be surprised by a €39 charge after four days, with no clear warning. The only mention of this charge was buried in a “receipt” email, which was anything but transparent. When I requested a refund, Rentola.at not only refused but did so in a condescending manner, repeatedly pointing to their terms and conditions as though these took precedence over EU law, which protects consumers with a right to withdraw. Their response showed a disregard for both customer satisfaction and legal rights. As a fellow subscription business owner, I know that good businesses prioritize transparency and customer care. Rentola.at seems to rely on hidden fees and dismissive responses. Proceed with caution if you choose to use their services, and expect them to prioritize their terms over your rights as a customer.