“I do not recommend it, the website info is wrong, when you actually pay to view the property's real announcement, the price has a huge variation vs what they had displayed on their website.
Also, after paying the trial test to see how it works, they automatically charge you a premium account as if we are looking for properties our whole lives.”
“I have been bothered by your company through Intrum for a few times now about paying an outstanding invoice which is completely unreasonable. I started my free trial subscription on the 19th of October. In your terms you state that after 14 days the free trial turns into a subscription. As I didn’t like the platform I cancelled the subscription in November. I refuse to pay the now 80€ outstanding invoice for the rest of the subscription? I have done some research and found that you take advantage of the vulnerable apartment seekers all the time and will make sure to leave a review everywhere, advising people to stay away from your company.”
“The company is fraud they first provide you £1 subscription and later charged £35 without proper communication and prior notices. They are just rubbish.. don't use them and I am gonna report them as well.”
“Required me to pay a pound to view listings, which weren’t up to date and no longer existed. Was charged 35 pound a week later, as it happened to be a trial i had payed for. I was not informed it was a trial. Currently disputing with my bank for a refund. As wel as that no email or reminder that my trial was ending or the sort.”
“Rentola scammed me out of 50,000 Euro claiming they make investments with high profits , I tried to claim my money and all I got was back to back excuses , network errrs , login issues till they blocked me that’s where it hit that I actually got scammed with Rentola and I’ll never get my money back . Till I reached out to AIXALTD.COM Reliable and effectively smooth working recovery company helped me track my funds and I was scam free in a period of 7-14 days paper work had to be done etc and we are finally done with the procedure”
“FAKE! They are FRAUD. In the name of $2 they will charge lots of money. They do not provide any services instead they take your credit card details. This site should be down.”
“Absolutely trash company. They make you pay €39 for their “premium” account, but every ad you click on, sends you to external websites where the ad is hiding behind another paywall.
Unbelievable how shameless this group of criminals called Rentola can be to steal innocent people’s money like this…”
““Worst Experience – Stay Away!”
Rentola is a complete scam! They keep deducting subscription fees without providing any actual service. The platform is full of outdated or fake listings, and it’s impossible to find a legitimate property. Their customer service is terrible—unresponsive and unhelpful. Even if you don’t find a home, they refuse to refund your money. It feels like they’re just here to exploit people. Avoid this app at all costs!”
“That's all I can say to qualify this: wickedness. How can you purposefully deceive me, steal my money in the hopes of a profitable transaction, and take everything I owned, if not for? AIXALTD.COM that made me grin again and returned my money.”
“The company charged fees despite the cancellation of the subscription.
Simply thieves, report this lousy company to the consumer rights ombudsman in your country and block it in your bank!”
“SCAM SCAM SCAM - bank blocked and refunded the £35 taken and they’ve just tried to take more.
Had only set up the £1 ‘7 day trial’
YOU SICK SWINES.
Massive scam all.
Take them down completely!”
“I am writing to express my serious concern and dissatisfaction with your service, which has resulted in unauthorized charges totaling €530 from my credit card. This issue has not only caused significant financial distress but also reflects poorly on your commitment to ethical and transparent customer service practices.
I initially subscribed to your service for €1 to assist in finding a house. Unfortunately, I did not secure any housing nor benefit from any further services. Without any prior notice or consent, your service was automatically upgraded, and my credit card has been continuously charged.
Despite canceling my subscription, the deductions persisted, which is completely unacceptable and unfair. Furthermore, I attempted to delete my account and associated data, but your platform does not provide a straightforward process to do so.
To resolve this matter, I demand the following:
A full refund of €530, the total amount deducted beyond the initial €1 subscription.
Immediate deletion of my account and all associated personal data, ensuring no further charges are made.
As a student relying on a limited credit card budget, these unauthorized charges have had a severe impact on my finances. I find it deeply troubling that a service would engage in such practices without proper notification, effectively scamming customers in the name of a €1 subscription.
Should this matter not be resolved promptly and satisfactorily, I am prepared to escalate this issue to German and European consumer protection authorities and take legal action to hold your company accountable.
I trust that you will treat this complaint with the urgency and seriousness it deserves. Please confirm receipt of this email and provide a clear timeline for addressing my refund and account deletion request.
Sincerely,
Pradip Pariyar”
