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James
I purchased a guitar through Reverb but Reverb forced the seller to increase the price after I’d already paid through impost of mandatory shipping insurance (inflated the cost by an extra $300 according to the seller). I was unwilling to pay so the contract for sale was cancelled. Then, when Reverb refunded the money I paid to purchase the guitar I got back over $100 less than I paid. I have gone through their “misnamed” customer support process and the issue remains unresolved and I’m still out of pocket by over $100. If buying through Reverb, be prepared to be disappointed when Reverb causes your purchase to be cancelled then fail to return all the money you spent. You won’t get the guitar your bought nor will you get all the money back you paid. Very, very BAD business to deal with!
3 years ago
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Reverb.com has a 1.2 average rating from 367 reviews

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