Thought I might try Reverb to buy a guitar at what was admittedly a fair market price. Money was accepted and all emails from Reverb and seller were answered in a timely manner. Days later a message was sent to me stating the guitar was not available despite having my money for 4 days. A refund was issued and it is pending. Reverb responds to complaints with "we are not responsible for refunds or communication between buyer and seller, etc. BS" Buyer beware because sellers are offering things perhaps not available in the first place. Done with Reverb....horrid customer service. It is not my job to organize their messaging and emails. Refund still "pending"
2 years ago
Reverb.com has a
1.2
average rating
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