I have been on reverb for years with no issues. My company LefTropolis has 5 star reviews. Yet my account was abruptly closed with no warning and no clear reason why! All I received was a template gauge email but no details I what policy I violated or any warning. I have sent several emails to customer support and received 0 responses from Reverb.
I have $7500 in payments that I have not received. Even though the customers have received their equipment and left me 5 star reviews!
I have a 5k refund due to me from equipment returned to the seller. He has the return but I have received no payment!
Reverb exploits sellers and musicians by guaging its clients with ever increasing fees. Yes they are so overwhelmed with complaints they don’t even have a customer service number you call to resolve issues! Their customer service team does not respond to emails. They have inexperienced brainless leadership & staff working there who close accounts with no due process or warnings and totally destroy the years of investment a quality seller has invested in the platform.
They should be investigated and a class action lawsuit should filed for overcharging sellers and the lack of customer support needed. Im contacting my lawyer Monday morning! Their incompetence has cost me thousands in sales and they are refusing to pay me money I rightfully earned!
2 years ago
Reverb.com has a
1.2
average rating
from
367
reviews
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