If you are thinking of dealine with Reverb; think again and then DON'T! THey make no effort to verify the quality or condition of the equipment/products they sell and when the equipment proves defective they do absolutely nothing to correct the situation. I Placed an order with “Reverb” for a Sony DAT recorder/player. In the seller’s listing, it specifically stated that 'I...plugged a lo-z mic into the XLR inputs, set the record level at 4, started recording and proceeded to "sing" into the mic continuously. It did an excellent job at recording & playing back." I purchased the unit based on the seller's description of the it as a working machine. Once the order was delivered, I spent most of that day and evening attempting to play already recorded tapes and make new recordings. It was obvious that the tape deck mechanism was NOT WORKING; it would neither play tapes with existing content nor would it record new or playback new content. This would have been obvious to the seller had he actually tried to record/play as was described in the his listing. That same night I requested a refund through the “Reverb” customer service website and immediately received email from “Reverb” denying my refund request. I replied to “Reverb” describing the problem again and was told to contact the seller directly. I made several attempts to contact the seller through “Reverb’s” website. with the seller makien no attempt to reply. I then reversed the charges with my bank...weeks later, I start getting emails from "Reverb support" essentially demanding that I order my bank to pay. Perhaps I've just been lucky but i've bought and sold audio/music equipment for many, many years...new and used...from a varitey of businesses...before Reverb, I've never dealt with a company who seem purposely oblivious the the concept of customer service. DO YOURSELF A FAVOR AND DON'T DEAL WITH REVERB!!!