Worst company I have ever dealt with I bought a guitar amp from a Dutch seller and he went forward with a scam which is made easy by their weak buyer protection policies. At the time of purchase buyer protection was virtually non existent but the seller said he couldn't ship because of the Ukraine conflict. He then tried to get me to pay him 400$ more off of the app on top of the 900$ and 300$ shipping he already received after I told him no I tried to file a claim but there was no avenue for me to pursue that. I had given up but I saw recently that there was now a way for me to file a claim so I did and I was met by their racist European support claim worker Eric A and he said that too much time had passed and shipping carriers don’t keep records after 6 months which was a straight up lie and obviously false statement. I know this because I called the carrier and found the item had been returned to sender. Reverb closed my claim request after that I wouldn't buy or sell on this website ever again. Sweetwater is worth the extra $ because you know they have your back I feel no fear when I order from sweetwater but with reverb I have never received an item I have purchased and I have zero faith in their customer service and I actually think they have a vested interest in defrauding their customers. That is the only thing that could explain the disrespect I received from the claims department both verbally hostile and hostile in their sneaky ways of defrauding their customers but the music industry as a whole is toast nobody really should be treating it as anything more than a hobby at this point.