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Anonymous
No customer support. I've been a member for 10 years and it gets worse daily. Used to be a great platform for musicians. Then it was purchased by Etsy and all support went out the window. You talk to bots who then source you out to overseas call centers. If you’re lucky, they will refer you back to the United States when they can’t help you via email. I am currently 30 emails in over a month Now. With no resolve to my problem with not being able to login and out of my account. It’s not a password issue. It’s a glitch in their program. They do not reply or help. Still waiting. When and if they resolve the problem, I may consider upping my review, but in the meantime, I’m still locked out.
5 months ago
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