Terrible experience. I purchased a $300+ Banjo only to be lied to by the online rep at UL Tratone. I was given misinformation repeatedly only to be surprised when Reverb canceled my order issuing a 'refund' followed by another email telling me they can't source the banjo directing me to find it somewhere else. While I want to be understanding during these uncertain times I find it incredibly unprofessional to hunt down orders with an online specialty company. The customer service was horrible. Buyer beware.
4 years ago
Reverb.com has a
1.2
average rating
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368
reviews
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