I purchased a guitar on reverb a few days ago. My phone autofilled the incorrect shipping address. No big deal, right? Wrong. I was advised to contact the seller, and request a refund. I assumed they would follow up with the seller. Wrong again. As of right now, the seller shipped my guitar and will not confirm to where he shipped it, my pending refund does not include the sales tax that I was charged for so I've been robbed, and Reverb hasn't contacted me with any useful information in 4 days. Regardless of how the situation is resolved for me, I can't say enough how terrible this service is. Everyone should avoid using this site! Oh one more thing! The seller didn't include a case in the price of the guitar, was forced to ship the guitar in its case, and is now asking me for MORE MONEY without telling me where the guitar is going to even show up.