For the first year, service was great. When it came trine to renew prescription this past January, things started smoothly, but quickly turned south. My member page indicated that order was being processed, and stayed Thai way for weeks, despite fact that they quickly processed my payment on January 11. Contacted them and they advised that they were having issues with new pharmacy. Couple of more weeks go by and still nothing. Contact them again and now they say my prescription did not renew, so had to speak with someone to complete prescription. Was told all was good and my order will be shipped, but member site still shows nothing, only that order is being processed. Still haven’t shipped my order from January 11. Nothing but runaround with these guys. Started out great, but now very disappointing.