No problem when you come to buy staff but if something goes wrong later. You are left in a spiral of a "i cant make decision (manager)" "i cant do any thing more " "we need to speak to manufacture in Germany " " we are waiting for approval" etc. And thats all after they damage my Av Receiver after repair of a Hdmi input. It came back with big bump Inside out where Power Unit is, so badly that all unit wobble (one feet around 1-1,5 cm in air ). So it been send back 2 more time. With no fix . I came to store 3 times after calls that my unit is back repaired just to discover that is still same shape. Why they cant open box to look inside or they was doing just to wind me up. They offered me a unit what i dont like and dont want i offer to pay the different in price for different Receiver Still didn't receive any refund or credit without mention of any overcompensation for my time, fuel, parking fees etc. Its a JOKE. And that all for 5 years VIP extra warranty. Stay far from RS and Denon repair http://postimg.org/image/g3q3p41nz/ http://postimg.org/image/hgmb6nt75/ http://postimg.org/image/yemxu3za5/ http://postimg.org/image/aanwh2zx9/