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Mr A Panteli
cyber monday deal that arrives 7 working days late, false advertising. Advertised stock of a samsung tv and the website says 5 working day delivery which should have been friday 30th november. called to complain and was told that i should have clicked on the delivery note at the bottom of their site to read up about deliveries taking up to 7 days. So the 5 days listed on the order page was a load of b-ll. When complained saying i could have got it from johnlewis sooner they would not help or offer any form of apology just kept saying it on their web site. So they actually want customers to look all over their site before buying. Best practise i have to say. Customer service cant even be bothered to deal with complaint, asked to speak to manager and got through to the same useless person i spoke to on monday when the tv still had not turned up. so after 20 mins on the phone manager is not available. Would i buy from them again no way.
6 years ago
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