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Anonymous
Have been a loyal RA customer for 10+ years and all was good until I had an issue. Bought a fuel tank, but was sent the wrong one that was clearly the wrong size/shape. Exhausted every avenue to correct this issue, including attempting to file a return on their website, emailing them and even calling them (unsuccessfully). At the end of the day all my effort got me nowhere so I disputed the charge with my credit card. From the time I filed the dispute, I have been blocked by their site from making any more purchases. While 9/10 times their price is better than amazon, ebay etc, factor in shipping and the benefit of proper customer service when you need it matters and you will quickly learn (as I did) that you indeed get what you pay for.
3 months ago
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