Astonishingly bad customer service. Similar story to many other complaints about appliance orders Was charged for dishwasher 6 weeks ago. Rona still unable to provide a delivery date Sept 24, Ordered a dishwasher on Rona.ca for delivery. Credit card charged Sept 25, was called and told they could not deliver until Oct 21. Was asked if I wanted installation for $150. Agreed and set up installation date of Oct 22 October 19, Called by Rona saying they did not have the dishwasher, and had no idea when it would be delivered. I asked to postpone the installation service and they said to call the store (I ordered it online). Called customer service, they told me to call appliances, they told me to call customer service. Eventually found the correct phone number for installation services to cancel the installation. October 21 - Multiple calls with Rona to get an updated delivery date. A few days later someone calls me and says someone will call me on November 4 to provide the updated delivery date. November 5. No one from Rona has called as promised. Contacted customer service. They said they would "email the store" to find out more.