Ordered a dish washer on april 28th, got a phone call from Rona Sainte-Martine the same day and scheduled the delivary with the lady on may 4th. Nothing got home. Called Rona Sainte-Martine that day, the man Stephane told me that the delevery service told them they never got the note, even thow I received confirmation by email. So, that same clerk Stephane rescheduled with them for this Saturday may 8th, he then told me I would get a new confirmation for that delevery. I called them 3 times and they just told me 'We have lots of problems with the shipping department... we have customers who waited 7 months and 1 year before they got there orders'!! I understand the Covid Pandemic, I get that it's no longer as it was before, but START A NEW WAY OF OFFERING SERVICES AND TELL US THE TRUTH!! You cash our money the same day, you tell us the delevery service will be within 72 hours AND CHARGES US FOR THAT SERVICE, but finally we get our stuff several months later... THAT'S A BIG NO GO FOR ME and will NEVER AGAIN BE CLIENT OF RONA, that's for sure... To bad, was going to by thousounds of dollars worth of stuff for renovations, you can be sure it wont be with you!! And be sure that I will spread the word around...