Tonight I went to Rona in Kelowna to buy a box fan. I went to the back of the store and a young man named Brandon immediately asked me if he could help me find anything. I told him what I was looking for and he went to a computer and found what I wanted. He took me to the fans but the price didnt match what he'd found online. He said I would get the fan at the lower price. He then went and got a cart, took two fans off the shelf (I was choosing between two)and put them into the cart, then up to the till. He told the cashier about the price difference, took the fan back that I chose not to buy, and then left.I didnt have to do anything! I have never been treated so well in Rona before. Thank you, Brandon, for your outstanding customer service and for just being a kind, caring person! I'll be back!