Ordered an item for over $700 that was available online only. Upon proceeding to click “place order” I kept getting an error message saying the order could not be processed. Figured whatever I’ll deal with this later. 20 minutes later I realize they actually charged my card for the item, but an order was never placed. Customer service basically said the order was never completed and my refund would be given in 5 to 7 days. Wtfffff how can you charge my card for an item that didn’t get processed as an order. My bank also confirmed that they physically debited my account so I would have to wait for the refund as it wasn’t a “pending” preauthorization. I still have no idea why I kept getting an error code when trying to place my order. I’m now stuck waiting 7 days to see if I get refunded.