On a super-hot Wednesday morning in North Vancouver, I searched for a large piece of foam to seal off the outside air so that my air conditioner could work on my porch sliding door. It took a good 20 minutes to talk to a Rep and although she was sympathetic, neither she nor I could get the attention of Doug in the lumber section who dismissed us with a mysogynistic look. We stood in sweltering heat for what seemed like an hour and still no contact from this 'Doug' person. We just gave up and left. Thanks for nothing.
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