Regretful to order from Rona. Zero score customer service! I placed an online order from Rona to my workplace because I can't go anywhere before and after my work for some reasons. My shipping address was put wrong by Rona or Purolator and the shipping was failed after a week. And Pulorator may ship it next week to my correct address. The problem was that they don't guarantee the delivery hour. I understand. So I called the customer service of Rona if they can help me to get my order during my working hours because my order was failed to deliver by their mistakes and I have to wait another week and the delivery might fail again. I was just asking IF IT IS POSSIBLE to ship it during my working hours and the customer service guy only kept saying 'we can't help, we can't help' and hung off on me even during our conversation. He got my phone number and could call me back if it was disconnected by accident. No result!! So frustrating. It was so regretful to order from Rona. I should've ordered from other online shopping.