Inconsistencies --my mother bought a nice Xmas decoration and sent it early to me and my 4 other siblings. She bought them online and sent them. Every other sibling got the batteries included with their gift except me. My mother was so embarrassed as she was assured that none of her kids would have to go out and spend 15-20$ on batteries as they would, of course, be included as a complimentary gift considering she dropped over 250$ on 5 separate gifts. And the funny thing is, I am the broke child. All of my other siblings are doing well. So, thanks Rona Victoria staff.....you truly embodied the spirit of a Xmas character..... .SCROOGE. Are you guys really that hard up you can't throw in some batteries? Please re-think your approach to customer service. You all surely need it! And remember, we are all having a hard time with inflation and rising costs....not just you. Really should be quite ashamed if that was the reason they weren't included.