Bought window blinds in reddeer that would not fit, tried to return at the Rona location in Leduc. They would not return them because they were not bought there. We spent hundreds of dollars at Rona renovating two homes, we drove all the way to reddeer from leduc returned the blinds, drove across the street to HOME DEPOT bought exactly what we needed and left. It's important to know ANY time I've needed to return an item to HOME DEPOT, WALMART, SHOPPERS DRUG MART the LOCATION that I purchased it from has never mattered. Corporations are a CHAIN STORE...not independent...policy like this for RONA will be their demise. Reddeer RONA and HOME DEPOT are basically across the street from each other and I can tell you HOME DEPOT has the business and is always busy. So my future spending will be with home depot and my first option from here on out. Customer SERVICE is of utmost importance in a world where competition is everywhere, I guess this is why HOME DEPOT has a full parking lot every single day and RONA does not.
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