Well to start off I will just say that I wrote a review on their website about an online order and their customer service. They didn't like the review and would not publish it because it didn't meet their website guidelines. Here was the review I tried to post: This review is for the customer service that I received since I never received the product. Worst customer service ever. I ordered the product in May and i never recieved the order. I still haven't received my money back. It is now mid July. I have been asking for the money back for 2 months. Every time I call I get a different answer from them. Don't bother ordering anything online from Rona. I ordered the same product from home depot and got it in 2 days..... I never though I would be censored by rona.