Worst customer experienced that I've ever experienced in consumer goods. I bought a gazebo in July, 2023. In March 2024 the roof crushed. The gazebo had a 1 year warranty. I filed a warranty claim and the customer service said they were contacting the manufacturer. Now it's 5months out and no word. I wrote several follow up emails but no response. The store could not help. Please do not buy the gazebo by Roth + Allen, not worth your dime. Not sure if I'll return to Rona to buy anything that has warranty again. I have proof of what I wrote, I have email chains and all, credit card statement, the receipt ink has disappeared.