Travelled 25 minutes pushed in time to buy melamine shelves on sale(only$1 off). Shelf was empty. Bought some other ones and asked for rain check on out of stock ones. Check out person did not know what a rain check was. Customer service said they had some in the warehouse in stock if I wanted to wait until they could get them out. Said “sorry, but I’m too pushed on time” asked for a rain check. Customer service said they can’t give a rain check because they do have some somewhere in stock. Again said I didn’t have the time to wait and had come from the other end of the City to get these. Nope no rain checks Perhaps if you’ve something on special you’d have someone monitor the stock and replace those sold. Thanks Rona I’ll pay full price at Copps.