Purchased 5 appliances, three of which were delivered yesterday, fridge's door has a 3 inch scratch which you cluldnt see in the direct sunlight outside the door. I called the csr as I was told to do so by the store sales rep 6 times 90 mins on hold gor each call and no one answers, left several msgs and no return calls. Traveled 45 mins to the store and was told this is the way. Sonce even the store wouldnt answer the calls. Spoke with the manager and copied him on an email which he has to forward to the appropriate person. The reply I got was that they are busy. I want to return all and try elsewhere. not sure what do do at this point. Absolutely disgusting.