I would give this a zero if possible. We ordered a fridge and stove online weeks ago. On the set delivery date, nothing arrived. We waited on the phone for two hours in order to speak to someone from customer service. The person told us they did not know when our delivery will take place and it may arrive another day if there is not enough time for them to do the delivery. Sure enough, nothing was delivered. We were not contacted either or informed in any way that the delivery was not going to take place. We wasted a whole day. Lucky for us we were not working otherwise it would have been even worse.