The only reason I give it a “1“ is because there is no minus one option. The end of May I purchased a washing machine to be delivered on June 23. A day before delivery I received a call from the “service” telling me that they cannot deliver as scheduled and they’ll let me know when they can do it. Four weeks later and many visits to the store having talked to several people including the store manager, they still can’t give me a delivery date. I eventually canceled the order, they don’t deserve my business. I went on line with a major vendor and ordered a new unit to be delivered in four days. I never came across so many un-knowledgeable, irresponsible, non-motivated group of people; learn through my experience and stay away. No wonder online vendors are growing at the expense of traditional stores.