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paul hyde
Paid 15,000$ for vinyl floor to be installed in our condo from the Golden Mile location. It all peeled up after 2 years, ALL OF IT over 1500 sq feet. When we went back to Rona, they advise us only 1 year warranty. We showed them the pictures of the job, clearly an install disaster. They offered 10 percent off if we replaced the floor through them. 10%!!!! Sales lady , Toni, was great to purchase from, doesn't call us back at all now that there is an issue. Escalated through head office and got an assistant manager to call us. Listened to the story, promised a call back with in 10 days. 20 days later never happened. His name is Kelly - we left messgs for Kelly all week, not one call back. Just a disgusting way to treat customers. Terrible.
4 years ago
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RONA has a 1.7 average rating from 450 reviews

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