Purchased a fireplace insert and had it delivered. Second day, it stopped working. Contacted Rona. They offered to have vendor contact me. Vendor was stupid. They wanted to know if I wanted them to send a new motor! I had it 2 days! Wanted to return it. Have now had 4 conversations with Rona's to get this damn useless $600 thing returned. The last person just CUT ME OFF! FOund out Lowes purchased Rona's. Explains it all. I loved Rona's...not anymore
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