Our experience with using Roofsimple to replace our roof did not go well. BUYER BEWARE! Although we were happy with the high quality of the GAF roofing material in the end, Roofsimple made huge mistakes in not covering our brand new TREX deck and patio for protection. Consequently, when they replaced the fascia, the Roofsimple team allowed a large amount of nails and other debris to fall onto the deck and patio. In addition, when they removed the existing gutters, Roofsimple dropped the gutters onto the deck and patio, scraping it badly. Overall, Roofsimple caused a significant amount of damage to our personal property, and we weren’t pleased. We were surprised to hear that they told us it was not part of their standard business practice to provide protection to a homeowner’s property when replacing fascia. Wow, we called that response extremely neglectful and disrespectful! Our deck isn't even two years old yet (built in November, 2022) and the fact that they didn't care about the damage they caused, they showed no empathy for our feelings or property. Their lead foreman (Nathan) eventually did work with our patio-deck builder to replace the damaged pieces. Kudos Nathan. However, when we raised the issue and dissatisfaction with their lead sales guy (Luke) and headquarters management, we asked for compensation for the trouble and they ignored our emails and phone calls. Crickets! Clearly, Roofsimple was trying to hide from their mistakes and failed to provide any just compensation for damaging all of our personal property. Stay away from Roofsimple!
4 months ago
Roofsimple Inc has a
4.9
average rating
from
321
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.