Total shambles. Sent my Breitling for a mini service in January, watch was sent back following this service and testing and not working correctly. Sent watch back and was told it requires a complete overhaul...yeah a few days after a mini service and testing....hmmmmmm I agreed to the overhaul, sent watch off again, have chased countless times, frustrated at no response I asked if they had lost the watch. Was called back to say they had the watch in their hands and it hadn't been lost and were awaiting parts. Chased another few times, no response than after kicking off again I was told the watch had been sent to a Breitling specialist for repair and that they had told me that the last time we spoke....utter rubbish, I was told the watch was in Craigs hand, and he was looking at it....he even described the watch, the strap and the travel pouch it was sent in....someone is telling porkies somewhere. Last time I chased I was so frustrated I told them to shove the watch as that's 6 months now, lord knows where the watch is and the whole process has been a complete shambles. They now have a Breitling Chronospace, £195 for the mini service and hopefully a visit soon from the local trading standards team whom I have reported them to. Watch is about to be marked lost / stolen on The Watch Register with Ross Watch Repairs as the last people to have sight of it.