Was due to recive a tracked parcel from them, knowing i was going to be away monday i kept checking the tracking to see when it was due to arrive and have it delivered on a different day if it was going to be the monday. Item was sent thurday, no tracking updates no ETA. Monday comes and the first updaye i get is delivery attemped ok no problemnwill collect. Look at my collection iffice opening times. 8-10am on tuesday........ completely useless. Closed on wednesday, country wilp be in lockdown on thursday. Complete joke on RM part. How can EVERY other courier be working fine over the pandemic but Royal mail are yet again completely inept and not fit for purpose. I have a issue with royal mail EVERY SINGLE TIME i use them. I can count on one hand the amount of times i have actually been handed my (usually late) parcel from Royal mail and not have to go and collect myself. May aswell just liquidate them or have them delivering letters only. I activly avoid buying somthing if its delivered by royal mail. Hermes are far better and thats really saying somthing !