The driver didnt bother to call me even if he didnt know where my address is and now my parcel is being sent back to the sende.I went to the mail office today, there were two people sitting inside the reception but the door is locked.I tried to call them on phone after I went home but they say they are unable to pick up the phone due to coronavirus on line.Why the f are you sitting inside the recption if you are not going to pick up calls.What the f you need my phone number for?Call the customer if you cant find his address.It's the most simple thing and your lazy ass driver didnt bother to call for 1 minute. Dont ever order from royal mail, the way they speak is rude,impatient an the service is also bad.