Absolutely terrible. I sold some items on eBay for the first time, being disabled and a mum of four with 2 birthdays and Christmas coming, Money is extremely tight this year so I thought I would finally have a clear out and hopefully make some money at the same time. I sent all the items recorded delivery as advised by eBay and paypal. EBay put a hold on your first 10 sales until Royal Mails tracking shows the items have been signed for. This is where it has all gone wrong as items were sent Monday, received on Tuesday but it’s now Friday and the track and trace on Royal Mails website is still showing that they have them and no signatures!! So of course eBay won’t release my funds!! Which is rediculous considering positive feedback has been left days ago! I had a Second Class signed for item posted to me that took 3 weeks to get to me last week and I’m still waiting for an item that was posted 1st class on the 26th October to get to me and we aren’t in a bad Coronavirus area, so they can’t use that excuse, Amazon, Hermes and every other delivery service is delivering on time no problem at all here since Covid started so Royal Mail are just using it as an excuse for worse than poor service!! I am beyond disgusted for the service received for a premium price. I have tried to message Royal Mail but the system keeps throwing me out and I can’t phone because it convieniently says that service is temporally unavailable!