Royal Mail is absolutely the worst service I have ever used or had experience with. First of all, their international shipping is definitely overcharged, not to mention the amount of letters and parcels they've lost. The most recent experience which inspired this review was another lost parcel. I have no idea where they left it. On the tracking site it only says it's been delivered. But where to? Certainly not to my house, and there was also no card to say with whom they left it with. Absolutely no transparency and no accountability! I've checked with my immediate neighbours any nobody had received it. Such a sloppy job from Royal Mail, they should be shut. They are so many more reliable services, I don't know why anyone would use Royal Mail for anything.