No Royal Mail postal delivery since 9 December 2020 from Royal Mail Bexleyheath Branch. Extremely poor service. Website information inaccurate regarding opening and collection times and is very challenging to use. Walked to Bexleyheath branch on 29 Dec 2020 and saw Royal Mail vehicle and the driver and was collecting mail from post boxes en route at around 11:30 and saw same vehicle at branch around 12:30. Notice on main door which customers use said "closed due to COVID". SPOKE TO EMPLOYEE AT BACK OF BRANCH who was unable to assist and check our mail and was told it was unknown it when branch would reopen. However, thank you to Parcel Force who were able to deliver medical consumables within 24 hrs of ordering from supplier.