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Anonymous
Ordered plants from a company and groaned when I saw they’d been dispatched via Royal Mail as we’ve (understandably) been getting patchy service from them in light of lockdown in my neck of the woods. This wasn’t necessarily an issue... what IS an issue is that RM’s online tracking NEVER seems to work until AFTER an initial delivery has been attempted... and I say attempted. Nearly every other service provider of this kind lets you put very specific options for ‘safe places’ etc. But to do anything similar with RM it needs to recognise/accept your tracking deets - which of course it doesn’t!! So I now have a ‘missed you’ card for a date and time when I was literally sitting in my flat waiting for delivery (presumably the doorbell was too much of a taxing concept) and a load of already late plants sitting in boxes in the post office sorting centre. Am just hoping they’re miraculous plants that have evolved to exist without sunlight, water or CO2 - otherwise it’s been a total waste of everyone’s time and my money!
3 years ago
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Royal Mail has a 1.1 average rating from 2,750 reviews

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