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The Wrightstuff
Royal Mail are useless, I sent a parcel to Macedonia on 20/3/20, it never arrived, Now I know its the pandemic, I made a clam as I paid tracking signed for, and all I got was a letter saying they need proof of what I paid for it, what it was and the tracking receipt which had faded, I gave up I have lost £60, I sent them several tweets asking what they were going to do about it, and then said I spend £4500 a year with them, I'm going to my Hermes, and guess what, No replies to any tweets and Now they blocked me on twitter, thats real customer service
3 years ago
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Royal Mail has a 1.1 average rating from 2,819 reviews
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