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Anonymous
Most inconvenient pickup locations of any mail service in the UK. Customer service standard is awful. Deliveries come at 7am so the driver either wakes up my entire family or doesn’t bother buzzing it so then I have to walk forever to my ‘closest’ pickup location. Just nothing about the Royal Mail is respectable when you see what DHL, DPD, UPS, Hermes, Amazon, etc are doing. Absolutely no regard for customer service, satisfaction, or convenience. Royal Mail exists for Royal Mail and you have to beckon to their every call, even though they’re supposed to be providing the service.
3 years ago
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Royal Mail has a 1.1 average rating from 2,750 reviews

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