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Anonymous
The delays are getting beyond stupid now - this isn't an issue to those who are working on trying to delivery properly, but having recurring problems that are just not getting sorted. Post keeps being sent too far out of town instead of post offices within walking distance that I can access as a disabled person. Delays have been increasing at fortnights at a time, to the case where even a supposedly 'first class recorded' and 'next day delivery' package can often disappear for over 2 weeks (whilst some very cheap 2nd class post & junkmail can end up barraging my door within a day of it being posted!!). Had many occasions where not just one item, but several, will get delivered to me that doesn't even have my address on it, getting me worried my post have ended up going to someone else that is not as altruistic as I am. It's all getting very monotonous and very difficult to justify - but I'm stuck into paying postage for bad service whenever I make purchases elsewhere. Am even having to just keep my door open just in case the postie decides to be too early or too late in the morning (sometimes it can end up being even late in the afternoon before receiving anything - I mean WTF?!) It's incredibly deflating and impacts on what I do on a day-to-day basis. Royal Mail is by far one of the most overpaid stealth-privatised institutions that like other businesses following their model, have shown the same worsening systemic failures that is now just assumed to be tolerated because of their seeming monopoly on the UK mainland, as well as international postal providers whose packages end up in Royal Mail's hand because they don't have a branch of their postal service in the country of destination. It is an absolute sham with more hot air than service!
3 years ago
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Royal Mail has a 1.1 average rating from 2,750 reviews

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