We seem to now have random post people and one of them knows how to read a number but not a worded address. Hence we are getting other peoples mail. It was always a mistake to privatise what used to be a good National postal service and for the sake of greed turn it into the mess we now have. I'm sure Royal Mail has always had many excellent and conscientious workers but now the company is it would appear only focussed on shareholders and profit. It cannot even answer it's own complaints telephone line. If we had a real effiscient Government they would demand and command a re-nationalisation of the postal services so as to provide a service to the people of the UK. Alas it seems they are not a Government for the people but for Big business only. Shameful!