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Jason
Royal Mail Tracking info stated they had my Parcel on Fri at the local delivery office, ready to deliver that day. No- show. By Monday the tracking info stated they had only just received it, and it would be delivered between 10am and 3pm. No-show. Just not good enough. Add to that over an hour I spent on Friday going around in circles trying to navigate the ridiculous website trying contact somebody regarding my delivery( After stumbling upon a phone number buried deep inside some sub-menu), then being kept on hold for 25 mins before I gave up. Royal Mail need a good shake-up.
3 years ago
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Royal Mail has a 1.1 average rating from 2,750 reviews

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