On the 2nd December I posted my friends sons birthday present. His birthday is the 11th December so I thought I had given it loads of time to arrive. I posted his present at Edlington post office using 1st class signed for, his present still hasn’t arrived and is still showing as accepted at the post office. I have sent a complaint to Royal Mail but still not heard anything. My husband went into the post office to enquire and they said it’s not their responsibility. I am so upset because the same thing happened a few months ago. You pay first class expecting the parcel to arrive the next working day. The ironic thing is I posted all of my Christmas cards the next day 2nd class through the post box outside Edlington post office and they have all arrived. I will not be trusting royal mail again, truly disgusting service.