No post, no card, they just forged that they delivered my post and head off with my parcel who knows where. Stayed over 40 minutes on the phone just to be told that it has been logged in with all my details and wait but nothing else can be done. Im not surprised because Stevenage sorting office was always a mess but it became much worse over the years. Whats even more unique is that any other courier service in UK has drastically improved while Royal Mail has become sort of nightmare. They lost and mishandled so many parcels over the last few years that at this point i would like to advice others to stay clear of this Royal Mess and use a courier service instead.