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Isabela
There is no any stars given. It takes forever to get through someone on the phone. When I managed to finally speak to a person there was no help at all. The person on the phone must of been the rudest person I ever spoke to. Wouldn't let me explain the problem, just talking over me constantly and telling me what I already know. My parcel has been delayed by Royal mail, tracking lost by them and the guy was very rude and unhelpful. Their customer service is terrible and they need to rethink who they employ.
2 years ago
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Royal Mail has a 1.1 average rating from 2,750 reviews

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Alice, Customer Support

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