In November last year a Royal Mail delivery person damaged my securely paddlocked storage unit, which I only purchased in the May, by forcing the corner up and squeezing a parcel into it. After several emails back and forth Royal Mail asked for witnesses to the damage, my answer was as the unit is situated in my back garden the only witness would be my neighbour and if they were in the garden surely the delivery person would have given the parcel to them rather than try and put it into a paddlocked unit. They asked for a photo of the card which I sent and it clearly states that the parcel was left in my unit. They also want two quotes to get it fixed but I could find no-one who would do this. I received an email today saying that they asked the delivery person and he denies putting in my storage unit and that's the end of my complaint. That's not what the card says and the parcel was in the unit. I am furious these companies just think they can do what they want and get away with it.