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Olga
I've been waiting for my delivery since December only to not be contacted at all when it finally arrived at your office in February. On Monday (21.02) i got a "sorry we missed you" card even tho i was at home but all good i had no idea i was even expecting it. I chose to redeliver on Wednesday (23.02) only to wait all day for nothing because when i checked the front door i had another card. Once again i chose to redeliver on Friday (25.02) and been waiting for it the same way because when i checked the front door you wouldn't believe it, another f card. Your drivers don't know how to knock at a door? I can give them training if so!!!! You have both my email and my phone number, why am i not contacted before attempting to deliver the item? How hard is it to do such a simple job properly? Talk with your employees, teach them how to knock at a f door and how to use a f phone!!! And by the way i've waited on the phone to make this complaint for half an hour!!! You may need to train your customer support how to f support customers, I'll give you a golden rule for that: ANSWER THE F PHONE
2 years ago
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Royal Mail has a 1.1 average rating from 2,750 reviews

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Alice, Customer Support

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