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Frustrated Customer
Supposed to receive covid testing kit today, confirmed as delivered by the Royal Mail however there is no sign of the package. I barely use Royal Mail for this precise reason, they're great with bill letters and anything "white envelope" but anything you actually want delivered, forget about it. Even the questions about the package/delivery don't make sense. HOW AM I TO KNOW WHO MADE THE DELIVERY WHEN NEITHER THE EMPLOYEE OR THE PACKAGE IS DELIVERED TO THE ASSIGNED POSTAL ADDRESS.
2 years ago
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Royal Mail has a 1.1 average rating from 2,750 reviews

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Alice, Customer Support

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