Two separate items collected from H/A sent second class signed for. Requested bring my label on both occasions. So my address visible for returns in case of non delivery (won’t hold my breath) Labels affixed by postman and scanned as shown as collected but tracking is pointless (An update will only be provided when we attempt to deliver your item) it would appear both packages have now gone missing, disappeared, vanished, pilfered ??? in a period of a week. I have already suffered financial loss as a result. For all I know the items could have been delivered left on the doorstep and no signature obtained? Do they even bother getting a signature? To add insult to injury I have to wait 14 days before I can try to claim compensation for their incompetence. That will probably be a complete waste of time, they will come up with some excuse. Third rate untrustworthy outfit, where it’s a lottery if your mail gets delivered or not. The Royal prefix should be removed.